Second Exam Attempt at A Later Date
Dec 21, 2018
On the failure layer of the results slide of one of our exams, we have a retry button that does the following when clicked:
- adds 1 attempt - we use variables to track and limit the number of attempts
- resets the results slide
-Jumps to the first question so they can retake the exam
However, we require users to wait 24 hours before taking their second attempt
The issue we are having is that when users come back 24 hours later, the exam isn't reset even if they click this button before closing out the first time. They can't click it again, because the results don't show upon revisiting. If we move these triggers to a slide that isn't on the results slide, will it fix the issue of users not being able to reset the results slide so they can take their next attempt?
Thanks in advance!
4 Replies
Hi there, Philip. Tell me a little more about what happens when users leave and then resume this course.
If you'd like to share your .story file here for me to have a look, please feel free! Or you can use this link to keep it private.
Hi Crystal,
After the last question, we have the following slides:
When they come back to the LMS they can click the button that says 'Second Attempt', but the reset results doesn't get remembered by the system so the 'Second Attempt' button doesn't let them take the exam again.
I'm thinking if I change it so the 'Second Attempt' Button resets the results and becomes disabled after they click it, then that might work, but not sure. Testing it out right now.
I used the link to share it. Thanks in advance for your help.
Hi Crystal,
I found a workaround that works.
I set the reset results trigger on the 'Second Attempt' button on the last slide instead of the results slide failure layer.
I also made this button disable when the user clicks the 'Second Attempt' button in addition to leaving the button on the results slide also disable.
Hey Philip,
Thanks for coming back to let us know how you solved it! If you need any more help with your course, be sure to let us know!
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