Seekbar and Slider problem

Aug 18, 2020

Hi there,

Please see below the details and demos of two serious issues surrounding the use of sliders within layers that we have found in Articulate Storyline v3.42.22792.0:

Issue 1: Replay audio button replays the whole slide functionality simultaneously (Demo 1)
Reproduction steps:
1. Navigate through the tabs on the left hand side until you get to either tab 3 or 6
2. Use the slider to pan to the left or right and then click the replay audio button in the seek bar at the bottom
3. You can now see all of the different slider screens appearing at the same time
Issue:
It would appear that the seek bar replay button is replaying the all the screen content (all layer content and audio) at the same time instead of playing the voiceover and layer content of the current active screen only!

Video 1: https://360.articulate.com/review/content/a34c232c-014e-4191-b6b6-15d8c22a85cb/review

Demo 1: https://360.articulate.com/review/content/5e289d5c-c2a6-4c39-a4d5-4fe004c5a515/review

Issue 2: Moving the seek bar position manually results in all layer content becoming visible simultaneously (Demo 1)
Reproduction steps:
1. Navigate through the tabs on the left hand side until you get to either tab 3 or 6
2. Allow audio to play and then move the seek bar position (as if you are moving ahead to a key piece of voiceover)
3. You can now see all of the different slider screens appearing at the same time

Issue:
It would appear that the seek bar replay button is replaying the all the screen content (all layer content and audio) at the same time instead of playing the voiceover and layer content of the current active screen only!

I would imagine that both of these issues are linked and we can as we can see in Demo 2, the slider functionality works perfectly when used on the main screen and not on a layer.

Please can you advise when a fix for this issue will be released as this is a critical issue for several of our current projects that we are due to deliver to our clients urgently?

Video 2: https://360.articulate.com/review/content/e461558e-33f3-4f18-a9d9-882a7895a63b/review

Demo 2: https://360.articulate.com/review/content/833e6e1b-f231-42fe-b600-9235cef2ccc6/review

If you require any further information, please let me know!

Warm regards,

Peter

3 Replies
Piotr Burchart

Hi Sam,
Thanks for the response. 
I have also noticed that "the problem" with the Replay button occurred with Dial interactions and the popups (are closing).
I have to clarify that I have to reset Dial or Slider interactions to require value on the next slide visit (same popups):

Video: https://360.articulate.com/review/content/284c4b4c-35e0-4ea4-8a4c-48ad1a1092e4/review

Demohttps://360.articulate.com/review/content/c1c10e88-64c6-42b1-be93-cf27c62d4518/review

Peter

This discussion is closed. You can start a new discussion or contact Articulate Support.