Seekbar isn't performing right in the LMS

Sep 06, 2018

I've created a three slide file, the first of which contains a video from my files that is 244 seconds long. I checked the timeline and it's right on the money. However, when I uploaded to the LMS (dialogEDU), it didn't function right. If I try to skip ahead, it starts at the beginning of the video, even though the seekbar shows me I'm much further in. Has anyone ever encountered this? If yes, can you recommend a remedy? Thanks so much!

5 Replies
diane jacques

Thanks, Crystal,

It's attached, but essentially, this occurs in many, but not all, of these Scorm files. It plays perfectly in "Review," but not on our platform. Anything you can suggest will be greatly appreciated.

Diane Jacques | Senior Instructional Designer
Direct: (561) 340-4223| Email:
Address: 2751 South Dixie Highway, Suite 400
West Palm Beach, FL 33405

Katie Riggio

Hi, Diane! Thanks for confirming that extra detail.

It looks like you may have replied via email in which your contact information came through to the forums. No worries, as this Peek video will show you how to edit it out.

Then, if you don't mind clicking here to open our discussion to attach the project in a new reply ..we'll give it a test!

Katie Riggio

Sorry for any trouble there, Diane! 

Looks like the reply to Crystal's post may be under a different Articulate ID that's tied to the email in the signature. If you sign in with that email address, does the Edit option appear?

We'll be standing by, and let us know if you run into any issue attaching the file by using the Add Attachment button in a new reply!

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