Thanks for this, the support page was very helpful (on the forum I'd searched for seekbar but didnt find that page!), I have an interactive button on the slide so i've changed it to reset to inital state and it now works. Thanks for your help.
Thanks Claire for the update and I'm glad Becky was able to help you out here.
If you're having difficulty searching the forums (something our team is aware of, and seems to have an impact on some users, although not all) you may want to use this method to search:
I thought I would share that I had the same issue in Storyline 3 just now. I have the seekbar set to read-only. All but 3 out of 29 slides allowed the learner to replay the slide and any layers. I looked and all the slide properties were exactly the same. Perplexed, I came here and found this thread. I changed the slide properties for the 3 that wouldn't replay to "reset to initial state" when revisiting. Now they work.
It's odd that all the other slides work with the properties set to "automatically decide", but not those 3. That made troubleshooting next to impossible. I never would have figured it out had I not come here. Is this a bug?
If you set the seekbar to Read only that prevents the user from dragging it forward or backward, but the Rewind/Replay button is still active. So in this setup a learner can't skip ahead, but the rewind will allow them to replay content.
The behavior of the Rewind button is determined by the “When revisiting” property for each slide. There are three options to choose from:
Automatically decide: This is the default option, and it means Storyline will decide automatically whether to rewind the slide or not. Here's the logic: If the slide contains just simple objects and audio but no interactivity, Storyline will rewind the slide to the beginning of the slide’s timeline. However, if the slide contains any interactive elements, such as buttons or any other object that includes a visited/selected state, Storyline won't rewind the slide.
Resume saved state: This option will always prevent the slide from rewinding.
Reset to initial state: This option will always force the slide to rewind.
So with that option, if you don't want the learners to rewind or scrub at all, choose:
Thank you for the clarification. I actually want the learner to be able to rewind most of the slides in case they miss some of the narration. Since we have the seekbar set to read-only (compliance training), if they get interrupted, they need to be able to replay the slide they missed, since they can't just rewind a few seconds.
That being said, maybe I'm missing something, but I feel like the replay function shouldn't be tied to whether the state of the slide is set to resume or reset. It should be an independent slide option. It would also be nice if after a slide has been reviewed that you could "unlock" the seekbar for that slide.
Although the "read only" status of the seekbar is for an entire course, the slide properties can be set for each individual slide so you could allow users to have that setting for certain slides if you'd like?
The idea to "unlock" the seekbar - or have it be conditional - is something a few other folks have asked about so our team is tracking that feature request. I'll include your comments here in that request!
It sounds like you want to disable the rewind button, but keep the player seekbar enabled, is that right? I can see how it would be confusing for the learner to click a button that doesn't actually do anything, so I'm happy to share your idea with our team!
Hi, folks. I'm excited to let you know that update 21 for Storyline 360 is here! What's inside?
Please welcome the Conditional Seekbar in the Modern Player! You can use this new feature to prevent learners from skipping ahead until they've completed a slide. The seekbar is locked the first time learners view the slide. After that, they can drag the seekbar back and forth.
Hey oh! I have a project in which the "Replay" button isn't working. SL360 (v3.35.21017.0). All of the slides are set to "Reset to initial state," but it just doesn't seem to work in any browser. I inherited this project, so I'm not sure if there is something I should be looking for.
That is strange! If the slides are set to Reset to initial state, then the rewind button should force the slide to rewind. I tested this in the latest build of Storyline 360 (Build 3.38.21779.0); however, the rewind button appears to be working as intended.
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread, or you're always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!
12 Replies
Hi Claire,
There's information on this support page about Rewind and the Seekbar. Depending on what's on your slide, you may need to reset to initial state.
Thanks for this, the support page was very helpful (on the forum I'd searched for seekbar but didnt find that page!), I have an interactive button on the slide so i've changed it to reset to inital state and it now works. Thanks for your help.
Thanks Claire for the update and I'm glad Becky was able to help you out here.
If you're having difficulty searching the forums (something our team is aware of, and seems to have an impact on some users, although not all) you may want to use this method to search:
I thought I would share that I had the same issue in Storyline 3 just now. I have the seekbar set to read-only. All but 3 out of 29 slides allowed the learner to replay the slide and any layers. I looked and all the slide properties were exactly the same. Perplexed, I came here and found this thread. I changed the slide properties for the 3 that wouldn't replay to "reset to initial state" when revisiting. Now they work.
It's odd that all the other slides work with the properties set to "automatically decide", but not those 3. That made troubleshooting next to impossible. I never would have figured it out had I not come here. Is this a bug?
Hi Leah,
If you set the seekbar to Read only that prevents the user from dragging it forward or backward, but the Rewind/Replay button is still active. So in this setup a learner can't skip ahead, but the rewind will allow them to replay content.
The behavior of the Rewind button is determined by the “When revisiting” property for each slide. There are three options to choose from:
So with that option, if you don't want the learners to rewind or scrub at all, choose:
Let me know if you need anything else!
Thank you for the clarification. I actually want the learner to be able to rewind most of the slides in case they miss some of the narration. Since we have the seekbar set to read-only (compliance training), if they get interrupted, they need to be able to replay the slide they missed, since they can't just rewind a few seconds.
That being said, maybe I'm missing something, but I feel like the replay function shouldn't be tied to whether the state of the slide is set to resume or reset. It should be an independent slide option. It would also be nice if after a slide has been reviewed that you could "unlock" the seekbar for that slide.
Hi Leah,
Although the "read only" status of the seekbar is for an entire course, the slide properties can be set for each individual slide so you could allow users to have that setting for certain slides if you'd like?
The idea to "unlock" the seekbar - or have it be conditional - is something a few other folks have asked about so our team is tracking that feature request. I'll include your comments here in that request!
This post was removed by the author
Hi BSI EL,
It sounds like you want to disable the rewind button, but keep the player seekbar enabled, is that right? I can see how it would be confusing for the learner to click a button that doesn't actually do anything, so I'm happy to share your idea with our team!
Hi, folks. I'm excited to let you know that update 21 for Storyline 360 is here! What's inside?
Please welcome the Conditional Seekbar in the Modern Player! You can use this new feature to prevent learners from skipping ahead until they've completed a slide. The seekbar is locked the first time learners view the slide. After that, they can drag the seekbar back and forth.
Plus many more goodies; check out all the new features and fixes here! 🎁
Here's how to update Storyline 360 to see everything the latest release has to offer. Be sure to let us know what you think!
Good to know this has been updated in 360. Too bad I'm still using Storyline 3. Oh well. We've been considering upgrading to 360. Maybe now we will.
Hey oh! I have a project in which the "Replay" button isn't working. SL360 (v3.35.21017.0). All of the slides are set to "Reset to initial state," but it just doesn't seem to work in any browser. I inherited this project, so I'm not sure if there is something I should be looking for.
Hi Patrick,
That is strange! If the slides are set to Reset to initial state, then the rewind button should force the slide to rewind. I tested this in the latest build of Storyline 360 (Build 3.38.21779.0); however, the rewind button appears to be working as intended.
Here is a video of my published output in Chrome.
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread, or you're always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!
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