Self-made Submit button needs to be clicked twice !?

Feb 27, 2014

We have what seems like a nasty bug I can't get rid of.

We use the newest Storyline update under Parallels Desktop on a Mac (Mevricks). We work with an entirely self-designed navigation and all buttons work fine usually. But any "submit"-action needs to be clicked twice. There is only one trigger on that button (like "submit action / Pick many / when user clicks / submit button") and it should simply work. In one case it's even worse: positive Feedback is not showing up at all, negative after a second click. All this is really wrecking the user experience

Any ideas what's the matter? I sometimes have noticed a very short moment of the result flashing up after the first click.

The file is like 25 MB, if you need to examine it i could send it (or a few screens only)

Regards, Peder

6 Replies

Ashley Terwilliger-Pollard
Staff

10 years ago02/27/14 at 10:27 am (UTC)

HI Peder and welcome to Heroes!

Can you tell us a bit more about where and how you're testing the course to see the behavior? Also I believe the file size limit in the forums is 20mb, so if you'd like to strip it down to a few problematic slides we're happy to take a look!

Franca Grasselli
Author

10 years ago02/28/14 at 3:43 am (UTC)

Hello Ashley,

thanks so much, find the condensed file here:

https://dl.dropboxusercontent.com/u/29131721/heroes/Submit_problem_sample.story

On one page there is a button that works on the first click, all the others don't. I also tried to create a new D&D-ducument from the scratch – and there it all works fine. Would be so nice to understand this ...

Regards, Peder

Michael Hinze

10 years ago02/28/14 at 6:41 am (UTC)

From your Correct/Incorrect layers, remove the button triggers that hide the layer when the timeline starts OR change them to execute 'when user clicks'.