Set Poster Frame

Nov 10, 2020

I have a series of videos in a project and instead of a boring box, I used Set Poster Frame>Picture from File and selected an image. They look great in Storyline (360) but once I publish it the images are very dark. Am I missing a setting somewhere?

3 Replies
Lauren Connelly

Hi Sarah!

I'm happy to help! We don't any bugs that are similar to what you're noticing with poster frames. I've tested this on my end and I'm not seeing the same behavior. 

Have you tried using another image as the poster frame? 

Also, which version of Storyline are you using? 

We'd be happy to investigate your project if you'd like to share it using this secure upload link. We'll make sure to respond after reviewing! After we complete troubleshooting, we'll delete the file.

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