Setting the timer in question banks

I have four question banks with 10 questions each, linked to a main page. I can put a timer on each question bank for 15 minutes each.

I start the first test and the timer starts beautifully. When I finish the first test I am taken back to the main page to select the second test and the timer from the first question bank continues rather than change to the timer in the second question bank.

I put 15 mins in Question bank 1, then 16 minutes Question bank 2, 17 minutes for Question bank 3 and 18 minutes in Question bank 4 so that I would see a change when I go from one bank of questions to another but the clock is still counting from the first timer.

Is there a way I can reset the timer when I move from one question bank to another?

5 Replies
Christine Hendrickson

Hi there Jay,

I've seen something similar before, but I believe the issue was that the same results slide was used for different questions/groups of questions. It doesn't sound like the case here.

We do have similar reports of an issue that we're trying to investigate at the moment, but without seeing the project, it's difficult to determine if it's the same issue. 

Would you be able to share your .STORY file with us, so we can take a look and see if this is related to the same problem?

You'll be able to attach the .STORY file on the second page of the following form:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

Thanks Jay!