Shadow effect causing slowdown

Jan 19, 2023

Anyone have this happen? 
I added a shadow effect to an image from the content library and the slides those images were on slowed way down. All other slides weren't having this issue. Once I took the shadow effect off it ran as normal. 

1 Reply
John Morgan

Hi Mikkel,

I'm sorry that Storyline is slowing after adding shadows to characters from the content library! After doing some testing while adding my own characters, I wasn't able to reproduce the behavior. Would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot?

Thanks for reaching out!