Can anyone explain why this might only work sometimes? It's very frustrating. I capture a series of screen actions, but some text entry steps are only captured as hot spot clicks.
Thanks for your reply. I've moved forward: the problem is that in some fields you need to press Enter to create the text entry field, but in our product this will submit the form. Using Storyline 3 in Chrome for web-based functionality that I'm recording as a simulation. Have fiddled for hours but think I'll just have to work round it.
We have been experiencing the same problem. We tested on multiple browsers and have decided going forward to not use Chrome when recording text entry simulations.
Sorry that you've run into an issue with this as well.
Google Chrome communicates very little information to the Windows Accessibility API, which is how Articulate Storyline collects information for screen recordings. In addition to missing caption details, Google Chrome may even omit some steps from your screen recordings.
For the best results, use Internet Explorer to record your screencast. It provides the richest data set. (Firefox also works well.)
I am trying to record Salesforce, which can only be opened in Google Chrome. I tried to copy and paste Text entry boxed from other windows, but I can't get the form view to open up. Is there a quick how-to on this?
Hi there, Cameo. It sounds like you're adding your screen recording as a Test mode with step-by-step slides. If you have a slide that you can use for the text entry interaction, click the Insert tab at the top, and choose Convert to Freeform. It will let you add a text entry field and score their reply.
In try mode, am I able to convert a hot spot slide to a free form slide? When will there be an update to allow better capture on Google Chrome? Most companies use Chrome now and a lot of applications are only exclusively on Chrome. It seems like this has been enough of an issue by now that something would have been done about it.
Convert to Freeform is used to transform any slide into an assessment slide. Using a screen recording in "Try Mode" is a slide already converted to freeform.
I've passed your comments along! If I hear of any updates to the communication of Windows Accessibility API, I'll let you know in this discussion.
Now that Explorer has been retired. here is an easy workaround. You will need to press enter after typing the text. this will add the text entry box. I know that this will cause it to move on when you do not want it to. Here's what you do. You rerecord it again not pressing enter, but clicking whatever you need. this creates a second video. Then delete slides from the first simulation and add from the second, then delete any undeeded slides. then you have a complete set.
10 Replies
Hi Katrina! I can try and help you narrow this down. I have a few questions to start:
Hi Alyssa.
Thanks for your reply. I've moved forward: the problem is that in some fields you need to press Enter to create the text entry field, but in our product this will submit the form. Using Storyline 3 in Chrome for web-based functionality that I'm recording as a simulation. Have fiddled for hours but think I'll just have to work round it.
Thanks,
Katrina
Ahh, I see. Thanks for the update!
We have been experiencing the same problem. We tested on multiple browsers and have decided going forward to not use Chrome when recording text entry simulations.
Hi Liam,
Sorry that you've run into an issue with this as well.
Google Chrome communicates very little information to the Windows Accessibility API, which is how Articulate Storyline collects information for screen recordings. In addition to missing caption details, Google Chrome may even omit some steps from your screen recordings.
For the best results, use Internet Explorer to record your screencast. It provides the richest data set. (Firefox also works well.)
I am trying to record Salesforce, which can only be opened in Google Chrome. I tried to copy and paste Text entry boxed from other windows, but I can't get the form view to open up. Is there a quick how-to on this?
Hi there, Cameo. It sounds like you're adding your screen recording as a Test mode with step-by-step slides. If you have a slide that you can use for the text entry interaction, click the Insert tab at the top, and choose Convert to Freeform. It will let you add a text entry field and score their reply.
Let us know if you need more targeted help!
In try mode, am I able to convert a hot spot slide to a free form slide? When will there be an update to allow better capture on Google Chrome? Most companies use Chrome now and a lot of applications are only exclusively on Chrome. It seems like this has been enough of an issue by now that something would have been done about it.
Hi Cameo,
Convert to Freeform is used to transform any slide into an assessment slide. Using a screen recording in "Try Mode" is a slide already converted to freeform.
I've passed your comments along! If I hear of any updates to the communication of Windows Accessibility API, I'll let you know in this discussion.
Now that Explorer has been retired. here is an easy workaround. You will need to press enter after typing the text. this will add the text entry box. I know that this will cause it to move on when you do not want it to. Here's what you do. You rerecord it again not pressing enter, but clicking whatever you need. this creates a second video. Then delete slides from the first simulation and add from the second, then delete any undeeded slides. then you have a complete set.