7 Replies
Alyssa Gomez

Hi Katrina! I can try and help you narrow this down. I have a few questions to start:

  • What version of Storyline are you using?
  • Are you recording a simulation of a web-based tool or of software installed on your computer?
  • If you're recording a simulation of a web-based tool, what web browser are you using?
Katrina Owens

Hi Alyssa.

Thanks for your reply. I've moved forward: the problem is that in some fields you need to press Enter to create the text entry field, but in our product this will submit the form. Using Storyline 3 in Chrome for web-based functionality that I'm recording as a simulation. Have fiddled for hours but think I'll just have to work round it.



Leslie McKerchie

Hi Liam,

Sorry that you've run into an issue with this as well.

Google Chrome communicates very little information to the Windows Accessibility API, which is how Articulate Storyline collects information for screen recordings. In addition to missing caption details, Google Chrome may even omit some steps from your screen recordings.

For the best results, use Internet Explorer to record your screencast. It provides the richest data set. (Firefox also works well.)


Crystal Horn

Hi there, Cameo. It sounds like you're adding your screen recording as a Test mode with step-by-step slides. If you have a slide that you can use for the text entry interaction, click the Insert tab at the top, and choose Convert to Freeform. It will let you add a text entry field and score their reply.

Let us know if you need more targeted help!