Skipping my audio
Feb 01, 2024
I KNOW I am doing something stupid but I will be darned if I can figure out what. I have created a TRY this video, and there is no sound on the base layer, but there is sound on the feedback layer. The audio is supposed to play and then move to the next slide (or jump to another slide depending) However, sometimes it jumps to the next slide but still plays the previous audio on the new slide (not the one holding the audio) mostly thought it just doesn't play at all and just jumps to the next slide. I have attached the file below, if anyone can help me figure this one out, I would be forever grateful!
Thanks,
Wendy
3 Replies
Hello Wendy,
Happy to help!
Can I ask which specific slides are encountering the issue so we can take a closer look at how they're set up?
As an example, I took a look at some of the slides in your 'Try Scene' and found that their base layers do not contain any audio.
Would you mind pointing me to a slide that has audio in its base layer but doesn't play so I can check what's preventing the slide from playing? Looking forward to your response!
Thank you, the audio for the RETRY screen is what was missing. That is on the MASTER, and it wasn't playing, but somehow it solved itself, I have no idea what I did! I appreciate your willingness to help :)
That is correct, the audio is on the Feedback and it is on the Master. So, the RETRY slides, have the, “Not quite, please try again.” On the Retry Master Feedback slide.
Wendy
Wendy Williams
Design and Development Lead Tax Education
Wendy.williams@jtax.com