SL 360 behaving erratically for no apparent reason

Sep 12, 2019

Hi -

Is anyone else having issues with SL 360 behaving erratically this morning? Some background:

I published a file last night to Review 360, then I closed the source file and shut down for the night.
This morning, I open the file in Review, and while it seems to be operating ok, I'm seeing the http address along the bottom of the review screen - and it will not go away.
I open the source file and when I select a text box to edit, the cursor blinks, freezes, then the word I'm editing flashes.
I get the same flashing behavior when using any UI item (size and position; editing states, for examples)

I've closed and reopened the file multiple times, but it continues to behave like this. Is anyone else having this issue?

Hi Paula,

Sorry to hear SL360 is behaving erratically! Take a look at this article here that covers reasons it could be acting unexpectedly.

Be sure you're working from your local drive, and usually a quick repair of Storyline will do the trick. Give it a shot, and if it's still acting up, reach out to one of our support engineers to dig in a little deeper and see what could be causing the issue!