SL360 will not publish. I keep receiving a msg that I am not connected to the internet, even though my computer and all applications indicate the internet is working. I've attached a copy of the msg I am receiving.
not sure if you've been able to publish but see this KB article - it gives a link to the status page of all products so you can check if everything is working from Articulates end.
If you're not able to publish to Articulate 360, can you look at enabling the network endpoints and ports listed here? All of those are items you'd need to access to when using the Articulate 360 environment.
If you're still stuck upon publishing, let me know, as the next step would be to work with our Support engineers!
3 Replies
Hi Kathy
not sure if you've been able to publish but see this KB article - it gives a link to the status page of all products so you can check if everything is working from Articulates end.
Hi Wendy,
Thanks for the help. However, I'm subscribed to the outage notifications. SL360 will not publish, however when I publish to LMS it works.
Hi Kathy,
If you're not able to publish to Articulate 360, can you look at enabling the network endpoints and ports listed here? All of those are items you'd need to access to when using the Articulate 360 environment.
If you're still stuck upon publishing, let me know, as the next step would be to work with our Support engineers!
This discussion is closed. You can start a new discussion or contact Articulate Support.