SL1 - Question banks are not redrawing questions when retaking quiz in the HTML5 output.

Oct 30, 2014

When I retake a quiz made from question banks, in the Flash version, the second and subsequent attempts pull in different questions each time. In the HTML5 version, the quiz questions chosen in the initial draw are the same ones that appear every time I retake the quiz. Has anyone else ran into this issue, and if so, is there a setting I should change or a workaround to fix this?

Thanks in advance for any help!

27 Replies
Daniel Edelen

Can I get feedback to understand this error?

Does it affect all retake QB pulls in SL1 under HTML5? Or only under certain development conditions or when using particular designs of QBs? If only certain conditions or designs, what are those conditions/designs? And what's the best way to compensate for them?

I ask because we have not been able to replicate this in HTML5 in our testing of modules we developed in-house in SL1, yet some of our partners have encountered it. I'm actually working with the OP on the development of a module that uses QBs and may involve retakes in HTML5, and it's a stumper.

Leslie McKerchie

Daniel - we are in the investigative stage of this. We have been able to reproduce this error - if you're saying that you cannot, would you be able to share your course with us and provide us some details as to version, etc? This information would be helpful as well.

You are welcome to share here if you cannot share publicly.

Veronica Budnikas

Hi Ryan,

Yes, I am on the latest SL version (SL2 Update 4).

For me the issue is happening on ipad, both Safari and Chrome browsers. Have you by any chance tried the Articulate player? I imagine it is the same problem, but have not tested yet; I might do that, although for this particular project we are not using the AP.

Hope the fix comes soon :) 


Leslie McKerchie

Hi Veronica!

You may find that the same questions are shown when retaking a quiz if the following conditions are true:

  • The questions are stored in a question bank.
  • The question draw is randomized.
  • You're viewing the HTML5 version of the course.

This is a known issue. You can work around this behavior in either of the following ways:

  • View the Flash or Articulate Mobile Player version of your course instead.
  • Exit the course, launch it again, then retry the quiz.
Alastair Baillie


I have been using the new release 5.1505.515 in the hope that this long standing issue has been resolved (i.e. no randomization using HTML5). but it appears that the bug still exists.

Please could Articulate Staff respond and let me know if indeed the bug still persists and, if so, when will it be fixed? This is a critical issue for my LMS.

Many thanks!

Alastair Baillie

OK, many thanks for your prompt response, Leslie (and yours, Ryan). I have tried again with a file built in the earlier release (4) but re-published in v 5 and the issue is still there. Perhaps I have to build a file from scratch in v5? I'd be interested to know if this is how you got the file to work, Ryan (since, according to Leslie, the bug is still there!).

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