SL2 Locking Up after MS 2/10/16 Update
Feb 13, 2016
Last month it was a MS/Flash patch messing with preview. This month its another issue.
Anyone having an issue with saving and opening another SL2 file? Did not have the issue before the recent Microsoft Update 2/10/16. Now everytime, I save any file and either try to close it or open a previously opened file from the File > Recent Projects menu the file locks up. The files are not large at all between 5 and 17 MB.
Had a Skype meeting going on today and a partner on the project was opening different files and his SL2 was acting the same way (he did the MS update as well).
Wondering if anyone knows of the MS file to undo from this last update, like done last month.
Thanks
3 Replies
Hello. I just updated my Windows 10 machine and was unable to duplicate this issue. Could you let us know what version of Windows you are using and what specific update you believe is causing this issue? If you uninstall the update does this resolve the issue?
John Say in the support group forwarded me the information I needed. Seems my SL2 was cluttered. Found the resolution here:
Please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Storyline 2:http://www.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2
Thanks for popping back in to share with the community D! Much appreciated and glad that you are back to good.
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