9 Replies
Ali Goulet

Oh no! Thanks for letting me know, Sylvia. I'm sorry this is continuing to cause issues.

I see you've also reached out to our Support Engineers- perfect move! Your case has been escalated and someone will be reaching out to you directly to dig in a bit deeper here.

I'll also relay what you've told me here to your case so you don't need to repeat these troubleshooting steps. 🙂