SL360 window size changes when click Minimize and then click to re-open SL from Windows toolbar

Hi there Elissa!

Thanks for reaching out here! Would you be able to record a Peek screen recording of the behavior you're seeing and share the link here? Also, can you tell me what operating system you're running? Here's a list of supported operating systems for Storyline 360:

Here is the Peek recording: https://360.articulate.com/review/content/1ab07e5f-76ee-487a-92b6-3cdf675aca7b/review

OS: Windows 8 Version 6.3 (Build 9600). 64bit. 

Here are my screen resolution settings for my external monitor:  

Note that this behaviour doesn't seem to occur when I switch to my laptop screen, so I think the issue is related to these screen resolution settings, however I do not have this issue with SL2. 

Hey Elissa,

Thanks so much for your patience and for sending the Peek. It's incredibly helpful for us to see exactly what you're seeing on your end. A number of us tested this issue, and we saw varying degrees of the behavior on different operating systems and set-ups. We aren't able to narrow down the cause of the issue at this point, but I have shared all of this information with our Quality Assurance team for further testing. As soon as we receive an update, I'll be sure to pop back into this thread and share the information here. You'll receive a notification because you're now subscribed to this post. :)

I have the opposite problem  - I cannot minimize the Storyline 360 window (in order to see notes, for example). It is either maximized to the full monitor view, or just a little bit smaller than that - it won't let me shrink it down as the other versions (SL1, or SL2) would let me do.

Hey D!

Storyline 360's minimum window size is 1280 x 800. Does it seem to be locked at a higher resolution than that? 

Hi Alyssa. Has there been any further progress with the issue that Elissa described?

Hi Christine, 

This is still an open issue for Storyline 360, and as Alyssa mentioned earlier it was something inconsistent for even our team to replicate. Can you take a Peek of the problem? You can include the "Share" link here in your reply. The more information we can have about how to replicate this, the better! 

With me, It stays minimized for ever.

Tried the following:

Changing to all available Display Resolutions
Windows + F10
Alt + Tab
Right Click
Toolbar´s Upper Right Corner (x) at the SL360 mini-screen
Change to aplication via Task Manager
Open another SL360 project

I did a hard close through Task Manager

+Sharing my screens+

Hi,

I have the same problem as Paul does, super irritating.  No idea what causes this or the proper work around.  Basically if the file is dormant too long, I have to hard close it and re-open. Frustrating!