Slide layers not appearing

May 02, 2017

When previewing this course, everything works perfectly.  Once I publish it, the slide layers in the 6.1 "Navigating" section do not appear.  The captions and popups work, but the screencast video does not appear, only the image from the base layer.  This course worked fine previously but after modifying a few things it stopped functioning as it should.  

3 Replies
Alyssa Gomez

Hi Analie!

Sorry you're getting stuck! Can you tell me more about how you published the file?

  • Did you publish for Web or LMS?
  • Where did you host the published content to test it?

I published your file for Web and hosted it on Tempshare. It looks like the layers and screencasts on slide 6.1 Navigating are working well there!

Give that link a try, and let me know how it behaves on your end. 

Analie Evans

Hi Alyssa,

I publish it for the web and save the published file to our company share drive.  On my end, the link still doesn't have the screencasts show up on the slide layers for 6.1 Navigating.  It still plays correctly when previewing the file in Storyline, it's only when it's published that something goes wrong.  I previously had this same file published to the same location and it worked perfectly.  After making a few tweaks to how it was broken up is when it became an issue.

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