Users have reported not being able to advance past this slide - it looks like it's a lightbox in our LMS, but not when I try to troubleshoot in SL. Please see attached source file and PPT file with a screen shot of what the slide looks like in the LMS.
Can someone please have a look to see if we can get this sorted out.
From the image you shared in PPT, it looks like the slider slide is designed to come in as a lightbox slide. The single slide you sent isn't enough to troubleshoot what's going on though.
3 Replies
From the image you shared in PPT, it looks like the slider slide is designed to come in as a lightbox slide. The single slide you sent isn't enough to troubleshoot what's going on though.
To save you time, I'd contact our support team and they can help you/
Something you can try in the interim: go to the lightbox slide and add a button on it with a trigger to close the lightbox slide. See if that helps.
If it does, you can set some conditions on when to reveal the button.
Hi Linda,
Glad to see you took my colleague Tom's suggestion in opening a support case! I see you are working with Robert. You're in great hands.
We'll continue the conversation over in your case!