Hi all, I have got an issue with a course in Storyline 2 whereby if I look at the slides in the scene, they are formatted green, text background etc however, when i click on the slides individually, everything that is green turns blue and the text formatting changes. I haven't changed any settings or formatting and I have tried loading the player again but no joy. Has anybody experienced this?
Yes I have got the most recent version and when published it is still looking wrong :( Our eLearning 'go to guy' seems to think my file is corrupt, not sure if there is anything I can do to salvage it? I have tried to copy and paste the scenes as wholes into a new file and tried to copy and paste the individual slides into a new file and still having the same issue so I assume my only option is to start again?
instead of copy/pasting the slides try creating a new shell and then importing your file in and see if that makes a difference.
also just to let you know when you reply via email your email sig and accompanying info is visible in the post...you can come in here and select edit to delete if you wish.
if you want to upload your file for folks to take a look at for you just use the grey Add attachment button at the bottom of the post.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4 Replies
Hi Melanie
have you downloaded and installed the latest SL2 update 10?
Have you published and tested the file in the environment that users will see it..web or LMS?
Hi,
Yes I have got the most recent version and when published it is still looking wrong :( Our eLearning 'go to guy' seems to think my file is corrupt, not sure if there is anything I can do to salvage it? I have tried to copy and paste the scenes as wholes into a new file and tried to copy and paste the individual slides into a new file and still having the same issue so I assume my only option is to start again?
Hi Melanie
instead of copy/pasting the slides try creating a new shell and then importing your file in and see if that makes a difference.
also just to let you know when you reply via email your email sig and accompanying info is visible in the post...you can come in here and select edit to delete if you wish.
if you want to upload your file for folks to take a look at for you just use the grey Add attachment button at the bottom of the post.
Hi Melanie,
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
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