Slides missing in a published project

Hi Maja,

This sounds very strange that the published version is suddenly changing, but it sounds like something happening within the CMS that you've published too. Is there a team who can let you know if there were any recent updates or changes that would cause this behavior? If not, I would suggest trying to publish again and remove the older version that is causing difficulty. It doesn't sound like it's something happening within your original .story file though. 

thank you. i have another question too. I put in a film that was made in camtasia.

Hi Maja,

Is the video not playing within your course? 

I wanted to point you to this screenr on how to insert the Camtasia videos which is a part of this thread on optimum settings for running Camtasia within Storyline. If you think it's something happening within your LMS, you may want to test it within SCORM Cloud which is an industry standard for testing your course. If you're still unable to see your video there, can you please connect with our Support team and share your Storyline file. 

Question !(about jumping and missing slides) they uploaded a new flesh movie version 11,8,800,175 Is tahat a problem?

Hi Maja,

Can you let me know if you were able to test it within SCORM Cloud? It's a free sign up where you can test your files and determine what is causing the issue - the file or the LMS. 

So, I´ve looked into the scorm cloud but i dont understand quit how to do it...When i upload the file it says that they cant find any bugs . But I´m not clear what thats mean.

if that means thats its nothing wrong with the file?

Hi Maja,

When you go to the SCORM Cloud site, you'll need to set up an account (it's free) and then once you do that you'll be able to add your content on the right hand side with a box that looks like this:

 Once you add your content, you'll be able to test it from within there, as if it were an LMS. Run through it like normal, and see if the behaviors that are being reported to you are also happening in SCORM Cloud - if so, send your files along to our Support team and we'll check it out. If the SCORM Cloud version works fine, you'll then be able to connect with your team and let them know that it's functioning as expected within an industry standard testing site.

Thank You. iItried to read abot SCORM . Do I understand it right that if you always upload your file threw scorm and than to you lms you wont have to upgrade your files whenever thers a update on for example flash? its of course a problem if  you always have to upload your files over again whenever they upgrade a program. Especially when the people that bought my e-learning arnetn that clever with lms or cms. They get very afraid and irritaded.

 Or is there any other way to avoid those problems?

Hello again. I have problems with an e-learning tha t worked fine until they uppdated their flash! The version is.

We tried to install it to new version but it doesnt seem to help.

Also; I made another e-learning for the same company, but when I sen her the linc to my articulate-online- ivite she can´t see allt he pages, som films and are missing (the slide is only showing the backgroundand it doesn´t work properly. Is it something with their new version of flash? It works fine at my computer both at home and at my job( I dont have the same version of flash) I also uploadet it threw Scorm and it says that everything looks great. What cna I do and what i sthe problem! PLE#ASE; PLEASE...urgent help is requried)  the flashversion is

11,8,800,175

Hi Maja,

SCORM Cloud would just be a testing place to ensure that everything will work when loaded into your LMS. There are other options on the Scorm website for other services they offer - but I was only referencing SCORM Cloud for testing purposes to see if the problem you're encountering was occuring in the .story file or within your LMS. 

The Flash version that you referenced is up to date, and one of the versions we support. If you're able to connect with our Support team they'll be able to look at your Articulate Online account and see if anything else is happening there. 

Hello. Now I installed flash on my own computer at home and the same thing happened with the files. But the slides where not missing, they´r just in the wrong order now.

Hi Maja,

I see that you have a case open with John, and you'll want to let him know that information by replying to his email (Support@articulate.com) sent to you yesterday afternoon, as I see originally you told him it did work on your home computer. I'll continue to follow along in your case as well. 

Hello. I will do so. Sent my files to John yesterday, but no answer yet. They are in wrong order and som of the states and trigger aren´t working as they should. I really want to fix this , for now and to know for the future.

Hi Maja,

I'm continuing to follow along with your case, and we'll wait and see what else he shares. 

Hi Maja,

I see that John was able to help you out by sending along an article to ensure you had the proper mime types on your server. 

Hello and thank you. Yes he was very helpful. Thanks!

Happy to hear it Maja.