Slow Animation

Nov 26, 2021

Hi everyone, I've only recently started working with articulate and I'm running into the following problem; I downloaded an animated accordion template from a challenge and adapted it to our corporate identity. When I preview the template in my project it is very slow, while the original is pretty fast. How is this possible? And can anyone help me with resolving this problem? Many thanks in advance. 

2 Replies
Gerald Sale

Hello Laura, and welcome to E-Learning Heroes. 😊

I'm sorry to hear that you have a playback issue where the animation is slow when previewing your project.

May I confirm if you are working your files into your local drive?

Be sure you're working on your local hard drive (typically your C: drive) when creating, editing, and publishing Storyline courses. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption or an inability to save changes. See this article for more information and tips. 

If you are already working your files into your local drive, I'd recommend conducting a quick repair of Storyline 360 and see if it helps.

You are also welcome to work directly with our support team here if needed.

Laura Vijfhuizen

Hi Gerard,

Thanks for your quick reply.

We are indeed working on the local disk of the computer. We don't want to reinstall Storyline just yet. I think it could also be a problem in the animation, but I don't understand the program well enough yet. I will contact the support team.

Thank you very much!