Hi, i have a bug with the view of tthe number of the speed control of my player ... Do you have any idea of how i could fixe this ? Please see the image below
Thank for your help 🙏💖 I'm on storyline v3. 83.31 .444.0 on a pc windows
Can I ask if you changed the font that your Player uses to a custom font? If so, can you try switching it back to Open Sans or Lato to see if this helps address the issue?
Hi Jose
thank for your help;
I tried to change the both fonts (the player and the sub titles) in the
player but still the same.
I tried it with lato and open sans... see first screen shot
If i create a new file from scratch in storyline, by default the player is
in lato (for both fonts) and the speed info is correct : see 2nd screenshot
[image: image.png]
a new file in storyline with the speed fonts ok :
[image: image.png]
So what do you suggest to do ?
thanks a lot
kind regards
*Miss Karl Grant*
• Graphiste en Digital Learning •
www.misskarlgrant.com 06.13.48.25.02
It's great to hear that Jose and Jürgen were able to help you! This will be helpful for folks who come across this thread in the future.
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
5 Replies
Hi Karl,
Sorry to hear that you ran into this snag.
Can I ask if you changed the font that your Player uses to a custom font? If so, can you try switching it back to Open Sans or Lato to see if this helps address the issue?
If you haven't made any changes to the Player fonts, try repairing your Storyline 360 installation instead. Let us know if this works for you!
Hi Jose
thank for your help;
I tried to change the both fonts (the player and the sub titles) in the
player but still the same.
I tried it with lato and open sans... see first screen shot
If i create a new file from scratch in storyline, by default the player is
in lato (for both fonts) and the speed info is correct : see 2nd screenshot
[image: image.png]
a new file in storyline with the speed fonts ok :
[image: image.png]
So what do you suggest to do ?
thanks a lot
kind regards
*Miss Karl Grant*
• Graphiste en Digital Learning •
www.misskarlgrant.com
06.13.48.25.02
try:
important: if you had special custom texts, they will be lost in the process
Hi Jürgen
thanks for your help!
i did it the way to explain it to me and "houra" it's works!
Thanks a lot, you rocks !🙏
[image: image.png]
*Miss Karl Grant*
• Graphiste en Digital Learning •
www.misskarlgrant.com
06.13.48.25.02
Hi Karl,
It's great to hear that Jose and Jürgen were able to help you! This will be helpful for folks who come across this thread in the future.
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Have a great start to your week!