State of Character Different when Published

Jan 06, 2023

This is super weird - has never happened to me. The character's state is funky when looking at the published product. It looks fine in Storyline and when I preview slides. I'm going to redo the character to see if that helps but it's going to take time. So wondering if someone knows what the issue is so I can fix it faster or prevent it in the future. 

1 Reply
Eric Santos

Hi Erin,

I appreciate you sharing the screenshots! Have you tried importing your slides to a new Storyline file to see if it helps?

We'd be glad to investigate further if the problem persists. Can you share a copy of your Storyline project here or privately through a support case so we can take a look? We'll delete it when we're done testing!