States on a Recorded Screen

Hi,

I have an entire scene of recorded screens. We want to show a "Try Again" layer if the user clicks anywhere on the recorded screen EXCEPT where we are directing them to click. I am using states to show the "Try Again" layer if they click on the "Help" box I've created on the screen. But the I'm unable to create states on the recorded screen itself because it doesn't show up in my timeline.

Can I set a state on a recorded screen? And if not, how can I capture if the user has clicked on those areas of the recorded screen that are not correct?

I suppose I could create an invisible button over the entire screen and then have a separate hotspot over the area on the screen in which we want them to click.

Any help is very much appreciated.

Regards, Gail

1 Reply
Ashley Terwilliger

Hi Gail,

The recorded screen itself doesn't have states, but are you using Try it mode or Test mode? If you were to use Test mode, it would track if they clicked in the "Correct" or "incorrect" location, and you could also show a Try again layer if you change the number of attempts:

  • Use the Limit attempts to drop-down list to specify how many times users can attempt each step in the process.  The default option is Unlimited, but you can also select a number between 1 and 10.  

    If you allow users to attempt each step more than once, you can display “Try Again” feedback when they fail by selecting the Show try again feedback checkbox.  Then, if you want, you can make changes to the default "Try Again" feedback layer that Storyline creates for you. To learn more about layers, see this tutorial.