I am at odds: This interaction worked a few months ago when I created this scene. However today, when I am trying to make some edits this isn't working. Are there some updates I don't know of or am I missing something?
I am trying to stop the swf objects from playing on a layer once the user clicks the 'exit' button to return to the base layer. I have multiple swfs spread out on the timeline.
My triggers are: stop media for all the swfs (individual triggers) and show layer when user clicks exit button.
I can't share this file due to proprietary info. However, my SL is acting weird. not sure whether I can debug the file or debug SL. One minute it is playing 100% the next, it looks all weird visually like the rendering is off and the images look disjointed. I am confused?????
Sounds weird... might be something that a staff will have to help with. Have you applied the new update? Restarted your computer?
This is also what I ma asking. I checked for updates and it said there are none. I restarted x2. Let me download a trial version and check the difference.
The .story file itself. This way our support folks can take a look firsthand to see if there is something going on with the flash files, etc. Feel free to private message me a link as well if you'd like me to take a look.
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What about the slide layer options? Can you set it to pause base layer when the layer is shown? Can you share the file?
Hi Graham,
I can't share this file due to proprietary info. However, my SL is acting weird. not sure whether I can debug the file or debug SL. One minute it is playing 100% the next, it looks all weird visually like the rendering is off and the images look disjointed. I am confused?????
I will try your suggestion and see.
Sounds weird... might be something that a staff will have to help with. Have you applied the new update? Restarted your computer?
That
This is also what I ma asking. I checked for updates and it said there are none. I restarted x2. Let me download a trial version and check the difference.
Just downloaded a trial and it seems the same problem persist. Really odd. Is there a way to debug my file? I really don't want to redo all this work.
Karen,
Sorry to hear that things have gone a bit wonky.
I'd suggest submitting it to support so we can take a look at it.
http://www.articulate.com/support/contact/
Hopefully we'll be able to get you fixed up in a hurry!
Mike
Mike, do you mean my work file or just the serial number of the trial I just installed?
Karen,
The .story file itself. This way our support folks can take a look firsthand to see if there is something going on with the flash files, etc. Feel free to private message me a link as well if you'd like me to take a look.
Mike
Thanks Mike. I will PM you now.
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