Storyline 2 - Compatibility with Windows 10

Sep 21, 2017

Hi Everyone!

I am finally going to upgrade to Windows 10, I've seen a few discussions on the compatibility of Storyline 2 with Windows 10 but I wanted to see if anyone has any problems recently as some of the posts are a few months old.  Did any of you have a any problems with Storyline 2 when you upgraded to Windows 10?


4 Replies
Ryan Angelo Yang

Hi Priscilla, 

I haven't run into any issues with Storyline 2 myself. I'm on Windows 10. From what I've read, as long as you meet the updated requirements, there shouldn't be a problem. Only Storyline 1 is not fully supported on Windows 10.  I've pasted the requirements link from Articulate:

There might be an error on first launch Articulate Storyline has been deactivated. Please run as admin to reactivate.  You can bypass that by running the program as Administrator. Just right-click Storyline and select Run as Administrator

If the Edge browser gives you problems, download Chrome.



Ashley Terwilliger-Pollard

Hi A., 

Crashing we can fix - let's start with a simple repair. 

If that doesn't work, can you follow the steps here to generate the error logs to send to our team.

The small display may be connected to the DPI - as Storyline needs to use 100% or 96 DPI to work correctly. That means that on a high resolution monitor it could display a bit smaller - this is something we've fixed in Storyline 3/360. 

Let me know how it goes and if you need any other help! 

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