Unable to load or start Storyline in Windows 10

Nov 17, 2020


Am using a new laptop - Windows 10. Have installed Articulate Storyline into the new laptop but unable to start up the program in the laptop.

Is there any compatibility issue with the laptop and application?

Please advise!

1 Reply
Leslie McKerchie


Thanks for reaching out and sharing what you are experiencing with your software installation.

Windows 10 is a compatible environment to run your Storyline 360 software as you can see in this documentation:

Software for Authoring Courses

It sounds like something may have gone awry during your upgrade. I recommend repairing your installation to get back up and running.

How to Repair Articulate Storyline 360

If you're still running into an issue after troubleshooting, please contact our support team directly.

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