Storyline 2: LMS Reporting Status

May 18, 2017

For the same course, after selecting Completed/Incomplete, we would like to know why our LMS report displays:

  • Completed/suspended data/no score (for about 15 learners - open attachment)
  •  Passed sometimes/Completed sometimes/detailed activity/score (for about 60 learners) 

Open attachment showing a learner with completed/suspended data/no score.

6 Replies
Ashley Terwilliger-Pollard

Hi Nica,

The suspend data is the "resume" element - so that is what your LMS is looking to if a user reopens the course so that they can pick up where they left off. 

As for the completion and score - what are you using as the tracking/completion requirement? Also what LMS are you hosting it within? Have you looked at testing it in SCORM Cloud as well? It's a free site that would give you a baseline idea of how a course should behave.

Ashley Terwilliger-Pollard

Hi Nina!

Looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. 

Are you tracking with a results slide as well? If the reports are showing the odd results but the slide itself is showing the correct result - it sounds like the LMS isn't able to capture all the data. What LMS are you using? Sharing a bit more may bring similar users out of the woodwork! 

nina alex


We submitted a ticket to Oracle for our LEARN LMS and are waiting for a response and solution.

What's odd is that 65 of the learners display correct results while only 5-15 are not receiving all the information from Storyline.

I'll let you know their response and if they ask us to get you involved.


This discussion is closed. You can start a new discussion or contact Articulate Support.