I have just activated Storyline 2 and when I go to preview my content, I just get a blank screen. I had been using a trial version for the previous month and this never happened. I was hoping that someone could help me with this?
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
I wish I knew Moia - but we haven't received an update from Adobe. You can vote up or subscribe to the updates from Adobe by viewing their Bug report here.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
6 Replies
Hi Moia,
Hi Ashley,
Many thanks for your help. Do you have a guess of how long it might take for Adobe to fix this?
Thanks again,
Moia
I wish I knew Moia - but we haven't received an update from Adobe. You can vote up or subscribe to the updates from Adobe by viewing their Bug report here.
That's great Ashley - many thanks for your help!
Hi Moia,
Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated.
Install the latest Windows updates to resolve it.
We're waiting for additional information in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
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