Storyline 2 screen recording is black
Currently using the "Storyline 2" 30-day trial to check it out. I tried to do some screen recording but no luck. It seems to record the mouse just fine, and in step-by-step even creates highlights, but unfortunately the entire background/screen is black. Tried recording browser, desktop, etc. Same result. didn't verify if audio is recording yet. But something is obviously not working for me. Any assistance would be greatly appreciated!