Storyline 2 Trial Mode will not deactivate with Serial Key input

Feb 25, 2015

About 2 weeks ago I had all of my Articulate software updated to the latest builds. Since then, every time I launch Storyline 2 or one of the Studio 13 apps I am prompted to enter my serial keys. Doing this does not deactivate my trial mode and I have to re-enter my serials every time. I have a ticket logged with support, but I have not heard back yet and I'm down to 14 days on the counters.

Has anyone else experienced this? Are there any working solutions?

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