Storyline 2 Upload Delay in LMS (SABA)

I have two issues:

1) delay loading into our LMS (SABA)

2) one hotspot is not working in LMS only (works in SCORMCloud)

I recently switched to Storyline 2 to create a new training. The files works in SCORM cloud; however when I uploaded it into SABA (our LMS) and tried to preview it I got an error similar to this:

The requested URL /production/cninv000000000064054/index_lms.html was not found on this server.

Eventually the file loaded into our system (added it to our LMS Friday, check Friday night and was unable to preview, but on Monday morning was able to preview the training). What seems strange is that I can take my last training which is storyline 1 file that is twice as large, upload it into our LMS and preview immediately unlike the storyline 2 file. Not sure if it's related specifically to coding in this file or if there is a storyline 2 communication issue with our LMS.

After it uploaded and I was able to test, I found a hotspot that isn't even being recognized. There are several others, and this seems to be the only one. It works in SCORMcloud, so I'm not sure what to do to make it work in our LMS.  Hard to test when I'm having the upload delay (I changed a few things with the hotspot this morning and uploaded to our LMS, and I still can't view it).

Anyone else having either of these problems?

Thanks!

M.W.

 

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