We are moving to not persistent VM setup for all our users. Is it possible for us to deliver Storyline 3 (not 360) on the base image and let our users activate Storyline 3 without needing to call into the helpdesk just to have helpdesk launch the app with admin rights? Or something we can back up from their profile and restore?I've always seen references to this article with steps on how to activate again, but our users don't have admin rights, and won't ever have them.
Users need administrative privileges and an active internet connection to install and activate Storyline 3. Once Storyline 3 is installed and activated, the user doesn't need admin rights.
Hi Lauren sorry to bump this older thread, but this is still an issue for us. We are moving to non persistent desktops along with most of the people that use VMWare so having a user call into tech support daily to get this program to launch seems a little bit of a burden for everyone. Does Storyline 360 work the same way?
I'd like to connect you to one of our support engineers to discuss the best approach. I went ahead and opened a support case on your behalf, so you should hear from our team soon via e-mail.
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Hello Ryan!
Users need administrative privileges and an active internet connection to install and activate Storyline 3. Once Storyline 3 is installed and activated, the user doesn't need admin rights.
Hi Lauren sorry to bump this older thread, but this is still an issue for us. We are moving to non persistent desktops along with most of the people that use VMWare so having a user call into tech support daily to get this program to launch seems a little bit of a burden for everyone. Does Storyline 360 work the same way?
Hi, Ryan.
Thank you for the additional information!
I'd like to connect you to one of our support engineers to discuss the best approach. I went ahead and opened a support case on your behalf, so you should hear from our team soon via e-mail.