New here, we just purchase Articulate 360 and I opened a ticket with our IT dept to have it installed on my computer since we don't have admin rights. I was wondering, for the app to be able to update itself when there is an update do I need to have admin rights? I don't want to have to call IT everytime there is a new version. Maybe I can request to have writing persmission on the articulate folder only?!
Storyline will need to be installed with admin rights, so you may want to ask your IT team if they'd allow you that access for Storyline updates. If you need to gather any additional information about what is downloaded or security settings, please reach out to our team here.
I appreciate your patience and I've got great news today! Articulate 360, build 38.21861.0 is now available and includes the ability to install updates for your authoring apps without needing admin privileges or seeing User Account Control (UAC) prompts. Learn more here!
3 Replies
Hi Frédéric,
Storyline will need to be installed with admin rights, so you may want to ask your IT team if they'd allow you that access for Storyline updates. If you need to gather any additional information about what is downloaded or security settings, please reach out to our team here.
Hi Frédéric,
I appreciate your patience and I've got great news today! Articulate 360, build 38.21861.0 is now available and includes the ability to install updates for your authoring apps without needing admin privileges or seeing User Account Control (UAC) prompts. Learn more here!
Please let us know if you have any questions!
Great step in the right direction. Now if we could only install on our choice of drives, not just C:
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