Storyline, Windows 7, and admin rights

Sep 26, 2012

We have a mixed development environment, some Adobe Captivate, some Articulate Studio.  As we were moved to Windows 7 and Office 2010, we found out that we would have to move from Captivate 4 to Captivate 5.  We also discovered that certain features of Captivate 5 will not function without Administrator privileges...  "Some Adobe Captivate features such as screen capture and audio might not work as intended without Administrator privileges."

My question is - can I run Storyline on Windows 7 Professional without admin rights?  All features?  Our IT Security team is not too keen on handing out admin rights unless they absolutely have to.  If we could streamline our environment by moving to just Articualte Storyline for all development it would help us out, and if it works without admin rights, it would help our IT Security team out.


4 Replies
Justin Grenier

Good Morning, Job.

I would recommend changing the phrase "normal rights" with "a standard user," as this is Microsoft's terminology.  We've also seen extremely locked-down environments that break Articulate products when a multitude of obscure Group Policies are applied, but this is exceedingly rare.  A standard user account in Windows should do just fine.

Justin Grenier

I'm sorry for the trouble, Mike.

Please upload the Articulate and system log files from your computer to our server for review.  Here's how:

  1. Download and extract this zip file on your computer.
  2. Right-click logs.bat and select Run as administrator.  It'll create a folder (called LogFiles) on your desktop that contains your Articulate and system logs. It should only take a few seconds to complete.
  3. Zip the log files by right-clicking the LogFiles folder, scrolling to Send to, and selecting Compressed (zipped) folder.
  4. Upload the zip file here.

We'll review your log files and follow-up with you when the investigation is complete.  Thanks!

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