Storyline 3 Crashing during publish

Jul 19, 2019

I am attempting to publish a module with several highly interactive frames in it. Each frame publishes fine on its own, but when they are all in a single book it keeps crashing while "attempting to create slides". I will continue to research what is causing the issue but we have put a lot of time in the the development for this project and any help would be greatly appreciated. I have attached a copy of the .story file.

6 Replies
Tom Kuhlmann

It crashed on me, too. 

I think there's something wrong with the background images you use for the slide backgrounds in the master.

I made the slide background in the master a solid color for all of the slides and it published fine. I'd make the slide background a solid color. And then insert the image or a shape on the slide rather than format the background.

You can contact support here if you want them to dig through the file and try to figure out what's going on.


Ren Gomez

Hi Carlos,

In Christian’s case, it seems there was one master slide layout that was corrupt and causing issues for the course. My teammate, Angelo, was able to use another instance of that layout and published it just fine. 

If this isn’t applicable, feel free to open a case so that our support engineers can take a closer look and find the culprit!

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