I've been able to insert videos and add captioning just fine with SL 3, but when I select Edit Video, either by the button on the ribbon or by right-clicking, a new window opens but nothing happens - just white space with a spinning circle...I am able to close the window and I get a dialogue box asking if I want to save my changes. Anyone else having this problem?
Thanks for letting us know what's happening. It's strange that the Edit Video window appears white with a spinning circle. Is it possible that you’re working from somewhere other than your local C: drive? Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.
If you're already working locally, let's narrow down what could be causing this problem:
Does this happen on any video in this file, or just one video in particular?
Have you tried inserting the troublesome video into a new Storyline file? If so, does the same thing happen there?
3 Replies
Hi there Dan,
Thanks for letting us know what's happening. It's strange that the Edit Video window appears white with a spinning circle. Is it possible that you’re working from somewhere other than your local C: drive? Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.
If you're already working locally, let's narrow down what could be causing this problem:
Video Editing not working? is it right?
Hi Bernice,
Welcome to the E-Learning Heroes community! ✨
Since this is an older post, I want to ask you some follow-up questions to understand better how to help you.
Can you explain in more detail the issue you are running into? Does this issue happen with every .story file, or one particular file?
I look forward to your responses and assisting you!