Storyline 3 End of Life???

Jan 27, 2021

OK, before anyone asks, I don't have any inside 'skinny' on this; however, Articulate seem to be targeting only the sale of 360 and Rise, so it makes me wonder if there is an 'end of life' plan for SL3 we have not been made aware of. 

The reason I ask is that the vast majority of work I undertake is for clients whose material is either sensitive or restricted to a greater degree, which means that I work on systems that are air-gapped from the internet and are never allowed to be connected to the internet.

If I were to migrate to 360, then there is a 99-day limit imposed date, whereby the software stops working if the PC is not connected to the internet before this time. This is NOT an option I have, as the machines can NEVER go onto the internet. For what Articulate say about internet connectivity and the 99-day limit see 'This is what Articulate say' at the end of this post.

So in order to try and get ahead of the game a little and in order to answer my question, as to as and when Articulate decide to announce 'end of life' for SL3, what happens to users such as myself, whose machines can never be attached to the internet?

It is likely that Articulate will respond with something along the lines of  '....we have no current plans to......' but the truth is, since there are only bug fixes on SL3, realistically 'end of life' will happen sooner rather than later. I just want to know what my options are, as I don't really want to migrate away from a product I know and love.

Let's see what sort of a hornet's nest this stirs up, unless this question has already been addressed in another post, in which case please provide me with the links, so that I can better prepare for what the future holds



This is what Articulate say

Do I have to be connected to the internet to use Storyline 360?
Initially, you must be online to sign into the Articulate 360 desktop app, which allows you to install and use Storyline 360. Thereafter, you can use Storyline offline up to 99 days at a time (or 30 days for free trials).

If you're offline longer than 99 consecutive days, Storyline will stop working. To re-enable it, simply connect to the internet and sign into Articulate 360.

As long as you're online, you can use Storyline without interruption. If you go offline (for example, when you're traveling), the 99-day clock begins, allowing you to use it offline. The 99-day clock resets each time you connect to the internet and sign into Articulate 360.

My organization doesn't allow internet access at all. Can I use Articulate 360 offline?
Initially, you must be online long enough to sign into Articulate 360 and install the desktop-authoring apps, such as Storyline 360. Then you can use the apps offline up to 99 days at a time (or 30 days for free trials).

If you're offline longer than 99 consecutive days, the apps will stop working. To re-enable them, you'll need to connect to the internet long enough to sign into Articulate 360, which resets the 99-day offline clock.

                       Not an option for me I'm afraid!!!


2 Replies
Joseph Francis

This has been a huge blind spot for all software manufacturers who have willingly stampeded to the subscription-based model of software delivery AND CONTROL. There was a time when I would buy a physical box with CD-ROM media inside of it (or a small battery of floppy discs, for those of you old enough to remember them), install the software on a single computer, and use it until the software manufacturer released a new version, which I could either decide to purchase and install, or NOT purchase, continuing to use the version I had.

The problem with the subscription-based model is perfectly illustrated by your example Chris. I won't ask what industry you're in; those who have to work with an air gapped computer are in highly-sensitive industries and those computers must be absolutely secure. I've worked in industries where removable media has been disabled (to the point where the floppy and CD drives were ripped out), all external (including USB, serial, and parallel) ports disabled in BIOS (which itself was locked behind a "need to know" secure password), and air gapped medical devices.

I also will be very interested to read Articulate's response, as this issue is not something that can simply be glossed over or ignored. Cybersecurity is forcing more and more of us to work in environments which will require software manufacturers like Articulate to justify EVERY. SINGLE. PHONE-HOME. EVENT. An inadequate, or worse, dismissive, response will mean lost sales permanently, to the entire enterprise. We are already to the point where local administrative privileges to the PC are being restricted to those who absolutely need them, and even those folks are being scrutinized. It's only a matter of time.

Chris Clift

Hi Joseph, it's good to know I'm not the only one considering this potential industry time bomb. It's also interesting to note that, even after the 4 months plus since my original post was created, Articulate has remained stubbornly quiet! Clearly, this is the 'Elephant in the room' that no one wants to talk about. This issue, as you pointed out, won't just affect Articulate, but any manufacturer of software that has clients working behind secure air-gapped environments. These, by their nature, tend to be multi-million dollar, multi-national corporations, so the client base is also potentially large and therefore could lead to a potentially large loss of income for the software manufacturers when these users are no longer permitted to use the software. To use another metaphor, isn't it about time for the software manufacturers to 'wake up and smell the coffee'?