Storyline 3 error message trying to upgrade current project from Storyline 2

May 18, 2017

When I try and open my current project in my newly installed Storyline 3, I get an error message that it cannot be upgraded as it is corrupt or was created in an earlier version of Storyline.  It works fine in Storyline 2.  


13 Replies
Frances Steinberg

I made a screenshot of what's going on--

If I try to open file, which was created in SL2, it gives me the first error.  If I try to insert the slides into a new SL3 project, it gives me the second.  Nothing unusual or strange on the 5 slides (attached).

Wendy Farmer

Hi Frances

I have SL360 not SL3 but I was able to upgrade your project no problem. Attached is the SL360 file - I wonder if you can open it now in SL3. I also included the SL2 backup file.

I know it doesn't solve your issue just thought if you needed to work on it today you might be able to.

Crystal Horn

Hi Frances.  I'm so sorry this is slowing you down!

Just to try one more thing in the meantime:  Make a copy of the original obstacle.story file in File Explorer, and name it something else.

Then try to upgrade that new file to Storyline 3.

Would you be willing to work with our support team to dig a little more deeply into why this course (and others) are giving that message?

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