I have created several stories now that run fine in preview but have a lag when publishing to CD. I have imported the story into a new project. I have 16MB RAM. I have removed most of the animations input to see if the problem would fix but that did not work. This is happening on several of my projects now since installing the new updates just last week. We require help with this file please. Original files was uploaded here: https://articulateusercontent.com/www/support-cases/zI5xuA0N6hAjar9J/work-order-basics-2020.story
In particular: from the menu 2.1 CSR ROLE - 2.10, 2.11, 2.16 and 2.20 audio is playing and images are displaying v-e-r-y slowly and after audio has played. Really need a fix ... thank you.
I see that you've submitted a support case and are working with my teammate, Chester! You're in great hands. I'll keep on eye on the case to see how it progresses!
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Hello Sherry!
I see that you've submitted a support case and are working with my teammate, Chester! You're in great hands. I'll keep on eye on the case to see how it progresses!
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