1 Reply
Katie Riggio

Hi there, Catia!

First, you picked the right resume options so your learners can pick up where they left off! I'm happy to unlock this mystery with you, and have a few questions:

  • What SCORM format are you publishing with (2004 or 1.2)? If SCORM 1.2 or SCORM 2004 2nd Edition, it's possible that the suspend_data limit is getting hit. More on this here!
  • What browser(s) are you using to view the content?
  • The best way to pinpoint the cause of this problem is to test the published file in another LMS environment like SCORM Cloud. With your permission, I can help troubleshoot your .story file there. You can share it publicly here, or send it to me privately by using this upload link. I'll delete it after we nail down what's going!