Storyline 3 text highlight issue on jaws

Jun 21, 2021

Hi Team,

I have created a course in upddated storyline 3.

I am facing an isssue, which is, the highlighter which is reflected on normal text is just covering a part of it and not the whole text box. 

I have attached the screengrab,output and the source file for your reference.
Kindly assist me regarding this issue.

4 Replies
Lauren Connelly

Hello Diptanka.kar!

I'm happy to help! Thank you for providing files to test as well. I've tested your course using JAWS 2020 and Chrome, and I see the same behavior. Only the first part of the text is highlighted. However, I've tested this using NVDA, and the entire text box is highlighted when using that screen reader. Here's a screenshot.

I'll share this with my team to determine if this is an issue within Storyline 3 or JAWS. I appreciate you taking the time to share this with us!

Lauren Connelly

I've confirmed with my team that this is actually a snag within JAWS. The button controls are highlighted in full, but the text boxes aren't. It might be worth checking if this behavior occurs in previous versions of JAWS too.  Lastly, this behavior isn't happening in NVDA, so if you have learners who rely on the focus highlight, they might consider using NVDA.