Storyline 3 upgrade causing multiple issues
Apr 17, 2018
By
Paul Bent
I recently upgrade to Storyline 3 and since then I have been having multiple issues including the following:
Projects unable to save due to memory
Unable to preview storyline and Articulate crashing out.
Articulate not responding to and unable to add text or tiggers to slides
Articulate slides not showing content
I tried to uninstall the product and reinstall Articulate and it has not solved the issues.
My colleague who upgraded at the same time is not having any issues with the product at all. If anyone could recommend what I might be able to do to fix the issues as I am currently losing large amount of development time and also having to recreate hours of work as the projects will not save.
Many Thanks
Paul
1 Reply
Hi there Paul,
Sorry to hear you've run into so many issues with Storyline 3--I know that's got to be frustrating!
I see you also opened a support case (smart move!), and my colleague Ryan requested some system information from you. Let me know if you have any questions about the information he requested. I'm here to help!
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