Storyline 3 won't open on laptop Jan 18, 2022 By Autumn Simmons Laptop running Windows 11. Application freezes on "initializing commands" status but never opens (see pic). 2022-01-18_18-39-42.png
Lauren Connelly Staff over 2 years ago01/20/22 at 10:00 pm (UTC) Hello Autumn! Thank you for sharing a screenshot! Have you tried uninstalling and reinstalling Storyline 3? If not, here are the steps: Go to the control panel on your computer and uninstall Storyline 3. Reboot your computer. Download and install the latest Storyline 3 update. Reboot your computer again and test Storyline. Let me know if that doesn't do the trick!
Carly Painter 2 years ago03/14/22 at 2:51 pm (UTC) Hi Autumn, Did the uninstall > installation of the latest Storyline 3 update work for you? I'm experiencing pretty much the same issue and am having issues with having my internal IT team update the latest version of Storyline 3 to our intranet.
2 Replies
Hello Autumn!
Thank you for sharing a screenshot! Have you tried uninstalling and reinstalling Storyline 3? If not, here are the steps:
Let me know if that doesn't do the trick!
Hi Autumn,
Did the uninstall > installation of the latest Storyline 3 update work for you? I'm experiencing pretty much the same issue and am having issues with having my internal IT team update the latest version of Storyline 3 to our intranet.