Storyline 360 and iPhone 10 compatability

Aug 08, 2018

Hi, I hope someone can help. I've created an elearning course to be viewed specifically on mobile. I used the modern player and custom measurements in the design tab (w: 625; h:975px). When uploaded to the LMS and viewed on various devices, everything fits and looks perfect. But on an iPhone 10 the screen/image is half off the phone's screen. It can be adjusted temporarily by turning the phone on its side then right way up again. But the screen just shifts again. Does anyone have any suggestions for me? 

1 Reply
Crystal Horn

Hi Simone.  Can you test my link and tell me what happens on your iPhone?

What sort of content do you have in your course?  We are looking into a similar issue, but it's caused by going from landscape to portrait view.

If you can share your course for me to test, that would be super!  You can attach the .story file here.  If you need to keep it private, send it along here.  You can even include access to the hosted output in your LMS.

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