Storyline 360 and Safari - issue with font not appearing?

Hi

We are experiencing an issue with a font not appearing on Safari (this affects both iPads and normal Macs, Macbooks, etc).  The same course performs perfectly fine on Firefox, Chrome etc and we use the latest version of 360.   

Are you able to advise if this is a known issue or if there are any particular settings I should keep an eye out for / any known issues with particular versions of Safari?

Thanks

Eddie

12 Replies
Crystal Horn

Hi there, Kaili. Since we've had a few updates since this original post, let me gather some information from you.

  • What font are you using that doesn't show?
  • Do you have modern text enabled?
  • Can you confirm what version of Storyline you’re using? Go to Help > About Storyline.

We'll be happy to troubleshoot this issue with you!