Storyline 360: Audio FIles

May 06, 2019

Can anyone help me with importing audio files? I imported several mp3 files and put triggers on them to play when the user clicks on an basically, the user will click on an object and it will show a new layer and play the audio...but when I preview it, the audio does not play. Any thoughts?

Thank you!

4 Replies
Leslie McKerchie

Hi Nic,

It looks like Kenji has popped in to share a fantastic troubleshooting resource.

If you need us to take a look at your triggers, we'd be happy to help.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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