Can anyone help me with importing audio files? I imported several mp3 files and put triggers on them to play when the user clicks on an object...so basically, the user will click on an object and it will show a new layer and play the audio...but when I preview it, the audio does not play. Any thoughts?
It looks like Kenji has popped in to share a fantastic troubleshooting resource.
If you need us to take a look at your triggers, we'd be happy to help.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
4 Replies
Hi Nic,
A video clip uploaded on a previous thread can provide some guidance when troubleshooting audio issues during slide previews.
Please see attached file below.
Kenji
Hi Nic,
It looks like Kenji has popped in to share a fantastic troubleshooting resource.
If you need us to take a look at your triggers, we'd be happy to help.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Thank you so much but I got it figured out.
Nicole Wolfenbarger
Senior Training Manager, Design
AT&T University
AT&T
5800 N. Meeker, Boise, ID 83713
o: 208.363.6006 |m: 208.353.4178 | nw4593@att.com
MOBILIZING YOUR WORLD
Glad to hear it, Nic!
By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
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