Storyline 360 issue _ Jerk in state change

Thanks for reaching out, Doyal. Really sorry you're running into this issue. We do have a problem similar to the one you described reported to our QA team. Would you mind if I had a look at your file to ensure the problem you're seeing is related to that bug?

You can attach the original, unpublished file to a new thread comment, or send it to our team privately here. 

Thanks Alyssa, I resolved it through a workaround. I did reach out to the QA team, but their response didn't help much. But, it got resolved nevertheless though a workaround. 

Hey Doyal, thanks for the update. I do see where Cleo tested your file in SCORM Cloud using the Chrome browser, and he wasn't able to recreate the issue.

Would you mind sharing what you did as a workaround? That might be helpful for anyone else who encounters this in the future. Thanks!

Hey Kari - I popped in to check on Doyal's case and I do not see where he shared the details there either. Hopefully he'll be able to pop in and help you out. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.

If you need us to take a look at anything, feel free to share with our team here.

Hello everyone! To resolve the issue I simply copied the characyers in diff poses the characters and did a fade in fade out...

It was a workaround...but definately helped resolve the issue for the time (sorry! not very storylineish ;) ) but hope this hepls! 

I'm having the same issue with Storyline 3.0!

Sorry about that, Victoria! I know that takes away from the polished look of the course. We're investigating this issue in Storyline 3, and we'll definitely let you know once it's resolved. 

Yes, I did the workaround of fading in and out with multiple characters (instead of the states of 1 character) which is a pain!

Let me know how you go with getting it resolved. Thank you!

Experiencing this issue 1 year later with no resolution from Articulate. This is a massive bug that renders your state changes useless. It's obviously a bug because it happens sporadically. One playthrough it'll happen on the 2nd state change, sometimes the 3rd. It's inconsistent and gives the content an unpolished look and feel. Where are the devs with this issue? 

Hi there, Ros!

I completely understand, and I'm sorry you're facing this issue. I'm going to open a case for you with our Support Engineers so we can have a closer look at the flickering and explore approaches from there. 

You'll get a confirmation email with an upload link. If we can have permission to test your .story file, that would be gold! We'll delete it after troubleshooting.