Storyline 360 - Poor Audio Output and Crashing
Feb 03, 2018
I am using the publish to video of Storyline 360 Desktop App and having lots of trouble.
Fist, the audio quality is poor. I use high-quality audio narration (uncompressed .WAV, 44.4KhZ, 1058 bit rate). The audio sounds perfect when exported to eLearning.
However, when I export to Video (1080p, Video Quality "Very high" and Audio Quality "Very High"), the audio is severely degraded and sounds "tinny."
I wanted to produce DVDs for use in the classroom, but it sounds poor and amateurish.
Second, when I attempt to publish a "long" video, 52-minutes, the video portion works, but the application crashes when incorporating the audio track. Storyline does output a file, but it is pure video with no sound at all.
When I output smaller snippets, the total video is published, but with the audio problems mentioned in the start of this thread.
Publishing to 720p has identical results.
Thoughts, suggestions, workarounds?
Windows 10 Pro, 64-bit, Version 1709, Build 16299.192
Quad-core, i7, 3.5GHz
RAM: 32 GB
Storyline version: 3.12.14647.0