Storyline 360 Preview Synch Problem
Jun 11, 2019
I have had to pause updating Storyline 360 as of the April 11th, 2019 update (3.26.18601.0). I communicated with your Technical Support, but they didn't read my report and I was too frustrated to deal with copy and paste responses.
The problem happened with the May 7th update (3.27.18822.0). No trouble installing or launching program. But when I went to Preview a slide, scene or project, the seekbar ran slowly and audio and timeline actions were no longer in synch. It didn't matter if I closed all applications, restarted, uninstalled / re-installed Storyline. It didn't matter what SL file I viewed; new vs. old. It makes no difference.
The cause is clear. I install the May 7th or May 28th updates - There is a problem with Preview. I uninstall either of these update and go back to the April 11th update - No problemo with Preview.
This problem is a "show stopper." I can no longer install updates and I badly would like to take advantage of some of the recently released features.